This way PayPal can see all interactions between the two parties if needed. After you successfully cancel a PayPal transaction, the funds will appear back in your PayPal account whether or not the original payment was paid via bank funds or PayPal funds.
The funds should be returned immediately if not within 4 days. Your email address will not be published. Save my name, email, and website in this browser for the next time I comment. Comments 2 responses Alex says:. September 23, at pm. Thank you very much, I was looking for a tutorial and I discovered that yours has helped me. Thank you. Click it, then Cancel Payment on the next page and your money will be returned to your account.
Although you will get your money back, it may not return to the same place it came from. PayPal automatically withdraws money from your bank account when your PayPal balance is insufficient, and instead of returning the money to your bank, it will appear in your PayPal balance. Recurring payments, like subscriptions, are easy to set up on PayPal. However, when your subscription ends you may need to cancel the PayPal transaction in addition to canceling the subscription with the business itself.
There are two ways to do this, and the first is very similar to the method listed above. The only difference is that you need to filter for Automatic Payments on the Activity page. The other way to cancel a recurring payment on PayPal is completely different. Once logged in, click on the username button in the upper right part of the screen. From there, click the name of the business you have the recurring payment with, then Cancel. You can still cancel the subscription, but the next payment may still be sent.
The ideal situation here is when you know and trust the recipient. Simply ask them to refund the money. PayPal is also accepted at a wide variety of online retailers, but these transfers are more difficult to get back. Your first option here should be to request a refund from the retailer themselves, which is typically done on their website or through a customer service email. You will probably need to send back whatever you purchased, and the process could take a week or more.
If the payment was sent to an email address that isn't associated with a PayPal account, you will have the option to cancel it. Look for the action column and select cancel from the drop down. If that isn't there, the payment was sent to an email address that is registered with PayPal. That means someone received the money! If that's the case, you might consider filing a claim for Non-Receipt in the Resolution Centre.
I have sent a Paypal payment to someone who does not have a Paypal account, and does not wish to open one. On my account history, this transaction is marked 'completed', but the person has not received the funds. If it is marked as "Completed," rather than "Unclaimed," then someone has the payment.
You can open a claim in two ways:. Go to the Resolution Center and click "Report a Problem" and then follow the stops. Or, view the Transaction Details and scroll down. There will be an option to report a problem with the transaction there.
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