Why accurate information is important

The quality of information measured by accuracy, timeliness, completeness, relevance and if it is easy to understood by the users, so the accuracy important for quality of information. And the accuracy represents all organization actions. To get accurate information we need the right value.

If someone gave inaccurate information, it is difficult to find who made the mistake. What is the importance of providing accurate and relevant information to customers?

What are the qualities of a good information? Why is accuracy of information important in delivering customer services? How do you maintain service quality and accuracy? How can service reliability be improved? Why reliability is important in service quality? What are the advantages of customer satisfaction? What are examples of reliability of service quality? What is meant by service quality? How do you provide quality service?

How do you achieve customer satisfaction? How do you keep customers happy? How do you know if your customers are satisfied? Who are the most important customers? How do you know and measure the customer is happy? How do you monitor customer service? What are the benefits of monitoring customer service performance? What are monitoring skills? What are the 4 steps to monitoring service delivery? It's an industry 'hot topic' that claims are turned down.

However, we continue to pay the vast majority of claims we receive - as you can see from our claims experience. We find that the main reason we're sometimes unable to pay life protection claims is material misrepresentation.

This highlights the importance of giving us full and accurate information about your lifestyle and medical history when you're applying for a policy. Our Spotlight on life protection claims and Spotlight on critical illness claims highlights some real examples of claims we were unable to pay due to misrepresentation.

We want to pay all valid claims. Turning down claims is never an easy decision for us, and is something we'd prefer not to have to do - especially when in most cases it could have been easily avoided if we'd received accurate information on the application. This is why it's so important for you to be honest and give us all the information we ask for in your protection application. Skip to navigation Skip to content.